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Northern Light Maine Coast Hospital
Department: Urology Clinic
Position is located: Northern Light Maine Coast Hospital
Work Type: Full Time
Hours Per Week: 40 Hours per Week
Work Schedule: 7:30 AM to 5:00 PM
Summary :
Under the direction of the Patient Access Manager, the Registration Representative is responsible for timely and accurate Outpatient Preregistration and Registration functions. Works closely with other departments to ensure a proper and patient friendly experience.
Responsibilities :
• Obtains and verifies demographic, financial, and patient identification from patient or guarantor using E-Plus/PayNav as well as obtaining a consent to treatment and informing patient/guarantor of our inclusion in HealthInfoNet. • Accurately enters registrations for Ancillary Departments with the use of AOM orders and outside requisitions for all Outpatient Services. • Is responsible for Preregistration of Medical Imaging Services and Surgical Services to ensure accuracy and point of service care, while collecting pre-service monies. • Collects and collaborates with the ED Greeter to ensure accurate Emergency Department registrations. • Gathers NPI information for non-staff providers and emails information to be added to UPIN dictionary or actually verifies status of provider and adds to the UPIN dictionary. • Assists and provides coverage for Admissions, ED Greeter and Switchboard duties as needed. • Assists Ancillary departments with questions and other front-line staff with registration questions/concerns. • Performs any/all other related duties as assigned by Supervisor or Manager.
Competencies and Skills
Education
Working Conditions
Full Time
$36k-44k (estimate)
04/24/2024
06/23/2024
northernlight.co.uk
Brewer, ME
<25
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Quotes from people on Patient Service Rep job description and responsibilities
Patient service representative explains policies and procedures to patients and refers them to the proper services.
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Patient confidentiality must remain a primary concern.
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Career tips from people on Patient Service Rep jobs
A patient service representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
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A patient service representative works at the front desk of a hospital, clinic, or similar healthcare facility and provides customer support.
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Preparing patient admission and discharge documentation.
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